If you experience an issue with your order, please first use the contact form on site.
Once orders are shipped I am am not responsible for shipping delays, lost or damaged parcels.
However, I am happy to try and make things right so please don't hesitate to contact me and we can try to reach a solution.
Please also remember that due to the pandemic shipping times are delayed, so please leave a little extra time for your delivery to arrive.
Becci Paints is a Northern Ireland/UK based small business and is not responsible for any fees or tariffs that may occur after your order leaves us.
Please ensure you check your countries policies upon receiving goods from the United Kingdom and agree with any fees that you may incur before placing an order with us.